Shipping From Giclee Today
We use Giclee Today to produce and ship prints. Please allow 7 to 14 days for your order to ship out.
Shipping artwork and art prints can be a very delicate matter and we take all precautions for safety and package prints very well for shipment. So, with that in mind, it is very hard to calculate exact shipping costs, automatically for every order online. We try to keep the shipping as affordable as possible while keeping your prints safe in transit. Our damage rate is less than 1% on all orders shipping Domestic and International.
CARRIERS
• We Use USPS and Fedex for all shipping within the USA. We use USPS and DHL for all international shipping.
DOMESTIC (USA) SHIPPING
• Standard shipping costs are calculated in your cart and can be viewed before final payment.
• If your order contains a wide range of sizes (8x10s and then 24x36s) the order may have to ship in 2 packges and additional shipping charges may apply. We will contact you before shipping if there are additional shipping charges or contact us if you need to get a quote on shipping.
SHIPPING FLAT
• Bulk orders and all prints at sizes smaller than 11x17 ship flat automatically using our sturdy flat shipping mailers or boxes.
• VERY IMPORTANT: Small orders (under 7-10 total prints) of prints at sizes larger than 11x14 normally ship rolled in art shipping tube for safety. Shipping smaller orders of larger prints "flat" can increase the shipping costs depending on the location due to the larger package size, more weight and the materials needed to package the prints "flat". Bulk orders (over 10 prints) of larger prints will normally ship flat automatically. We use our discretion to ship the orders the safest possibly way and to keep the cost down for our customers. You can request "flat shipping" for smaller orders with larger size prints, but there will most likely be additional charges (in addition to what was calculated as shipping cost in your cart). Rolled prints will flatten out well when placed under flat weight for several hours and rolling prints does not affect the printed surface or the value of the print. Contact us if you need a quote for custom flat shipping.
INTERNATIONAL SHIPPING
• We can ship to most locations in the world, however shipping internationally can be costly and the cost can vary based on the size of the package and the final location. Automatic shipping calculations online may NOT be correct and aditional shipping cost may apply for some international locations and for very large packages.
• We WILL NOT ship large stretched canvas prints outside of the USA. Your best option for larger canvas prints is to order them rolled (unstretched) and then get them stretched locally in your country. Please contact us with any questions or for a custom shipping quote for international orders.
•.International shipping in transit times vary based on the location and there are no guaranteed times for when a package will arrive, It can take a few days to several weeks depending on the international destination.
• International orders, be prepared to pay duty/fees for imported products based on the final value of your order.
SHIPPING ADDRESS (be sure to check your shipping address)
• We ship to the address you enter on the order so please be sure to enter the correct shipping address. It's very important to be sure to include the entire shipping address (apt numbers, unit numbers, suite numbers). If the package is sent back to us or is undeliverable due to the wrong address submitted on the order, additional shipping charges WILL apply to reship the item.
RETURNS
Original artwork sales are final.
Returns or exchanges can be made on poster prints within 30 days after the date of purchase. Customer is responsible for return shipping costs.